Your Questions, Answered
It's completely normal to have questions, especially during a stressful time. We've provided clear, honest answers below to help you
make the best decision for your family.
FEES
Do I have to pay any fees or commissions?
No. You pay zero fees and zero commissions. We make our money by finding a buyer for the home after we purchase it from you. The offer we give you is the cash you receive.
REPAIRS
My house needs a lot of expensive repairs. Do I need to fix it?
Absolutely not. We buy houses in any condition, "as-is." You can leave everything exactly as it is—no cleaning, no repairs, not a single thing needs to be fixed.
OFFER
Am I obligated to accept your offer?
Not at all. Our service is 100% free and comes with zero obligation. You can take our offer, think it over, and decide what’s best for your family. We will never pressure you.
PRICE
How do you determine the price you'll offer for my house?
We look at several factors, including the location, the current condition of the property, what repairs are needed, and the recent sales prices of similar houses in your neighborhood. We are completely transparent and will explain our offer to you.
FAIR PRICE
This seems very straightforward. How does your company make money? Is there a catch?
We buy houses for cash at a fair price that is below full market value, which allows us to handle all the repairs and then resell the home for a profit. In return, you get the certainty of a fast, "as-is" sale without the cost and hassle of cleaning, repairs, or agent commissions. Essentially, you trade a portion of your home's equity for a simple and stress-free solution.
MOVING
If I sell my house to you, do I have to move out immediately?
Absolutely not. We understand that moving is a significant process, and our goal is to reduce your stress, not add to it. We are very flexible and will work with you to create a timeline that suits your needs. In many cases, we can even arrange a "rent-back" agreement that allows you to stay in the home for a period of time after the sale is complete, giving you the cash from the sale and the time you need to comfortably find your next home.
My situation is a little embarrassing, and the house is a total mess. Are you still interested?
Absolutely. Please don't feel embarrassed. Our job is to help you, not to judge. We've seen everything from major structural issues to rooms full of clutter, and it never fazes us. Your privacy and comfort are our top priorities. You can sell your house to us exactly as it is today—you don't even have to clean up.
What if I still have a mortgage on my house?
That's a very common situation, and we can absolutely still help. The process is straightforward: the professional title company we work with will use the proceeds from the sale to pay off your remaining mortgage balance. The rest of the money comes directly to you. We'll show you a clear breakdown so you know exactly what to expect at closing.
Why shouldn't I just list my house with a real estate agent?
Listing with a real estate agent is a great option for homeowners who have the time and money to wait for the highest possible retail price. But that process can take months and often requires you to pay for repairs and commissions.
Lynda Kang
Co-Founder
Home Buying Specialist
Michelle Kang
Co-Founder
Home Buying Specialist